Volunteer Program

  • Increase
  • Normal
  • Decrease

Current Size: 80%


The volunteer program is to serve the information desk on the first floor at City Hall for the City of Harrisonburg.

Hours of Operation

The volunteer desk will have the same operating hours as City Hall, 8:00am to 5:00pm, Monday through Friday, except city recognized holidays. Volunteers will be asked to work four and a half (4.5) hour shifts at least once a week and will be asked to at least provide one year of service. Regular, reliable attendance is necessary.

Volunteer Duties

Volunteers provide a positive first impression of the city. Duties include, but not limited to, greeting guests, answering incoming calls and directing them to the proper department, and hearing the needs of visitors and referring them to proper department for disposition.


All volunteers will be required to attend a training which will include an overview of each city department and constitutional offices, common questions and other helpful resources, and instructions on using the phone system. The training is approximately three hours. Additional training will be held the first day of volunteering.

PDF[697KB] Volunteer Application    PDF[69KB] Volunteer Program Manual

For more information please contact Pamela Ulmer, City Clerk at 540-432-7701.